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FAQ TEST – Ultimate Blocks Toggle Call us 24/7 for emergency service or
Do you offer financing?
Yes, Custom Air partners up with companies who can help you get a payment plan that fits in your monthly budget. Your comfort advisor can provide you with all your options and help you choose. For more information, please visit our Financing page.
What is your rating with the Better Business Bureau?
We have the highest possible
Are your Custom Air technicians background-checked?
Yes, all Custom Air technicians are background checked and drug-tested before being hired. Also all our technicians arrive in clean uniform with a picture ID, and we will provide you with a text message of who is showing up to your home.
Which furnace brand should I choose?
We carry the most reliable brands including and we can install many other brands.
What are the career opportunities at Custom Air?
We’re always looking for people with a and a strong work ethic and a great attitude. Custom Air offers careers with excellent earning potential. For more info, please visit our Employment page.
Do I need a furnace tune-up every year?
Yes. Like an automobile, your furnace also requires regular maintenance. A furnace tune-up keeps your heater running safely and efficiently, reduces the repairs you will need and helps decrease your utility costs.
What causes the dry air in my home during the Winter?
Dry winter air can cause your humidity to levels of 15% or less. This humidity imbalance can cause a number of potential problems that can affect your health, your home and especially your comfort. Home humidity levels should be somewhere between 30% and 50% At Custom Air, we help Central Ohio homeowners improve the quality of their home’s indoor air. A whole-home humidifier will increase your comfort and keep you warm all winter. And, because humid air feels warmer, you can actually cut your heating bill.